An energetic and engaging leader, I believe that an organization’s success is achieved by having clarity of vision and empowering individuals to deliver on that vision. I bring an infectious, unsinkable, positive attitude to work and build teams on the foundation of trust. My leadership style was shaped by experience, being a lifelong learner, and listening to the opinions, ideas, and experiences of others. I apply leadership principals of Patrick Lencioni, Captain D. Michael Abrashoff, the Entrepreneur Operating System, and others. Leadership is not a position or a title, it is action and example.
I have held Board seats, Advisory positions, and participated in Vistage, H.I.T.S., and Fort Worth Leader Prime 2021. I live in the DFW Metroplex with my wife, teenage son, and rescue dogs.
Specializing in guiding organizations of all sizes through the process of Digital Transformation. Our team of experienced Operations and Technology consultants provides strategic advice and hands-on management to help our clients leverage the latest technologies and modernize their operations for greater efficiency, productivity, and competitiveness. Recent projects:
Mulholland - visionary leadership of company Digital Transformation including O365, NetSuite ERP re-configuration, IT managed services migration, Field Service Management re-imagination, design and deploy AI business solutions, streamline operations to support and enable rapid growth.
HuMach - consultancy on GTM for new branded AI solution. Provide guidance and process improvement in Sales, Operations, Marketing, Vendor Management, and IP Management.
As General Manager, reporting to the Board of Directors, I brought process and controls to OneReach.ai’s Global HR, finance, delivery, and customer success teams. With full P&L responsibility I expanded accounting processes to improve reporting. I also mentored a growing sales team deploying SFDC pipeline management stages, close percentage and buying cycle. I led quarterly Board of Director meetings and managed the private equity relationship for the company. I worked with the Founder/CEO to focus the organization on the vision and provided an environment to operationally deliver on that vision.
In 2018, conversational AI firm SmartAction hired me as COO with the goal of improving project delivery for clients such as AAA, DSW, Royal Caribbean, and more. After reshaping the Engineering and Project teams into an Agile group, assembling a top-tier Product team, and reducing delivery times by 40%, I was promoted to CEO, within a year of my hiring.
As CEO during the pandemic, I reduced operating costs by 35%, pivoted to a fully remote workforce, oversaw 10% revenue growth, achieved positive EBITDA, and moved headquarters to the emerging tech hub of Fort Worth, TX. Believing the best people make the best companies, I reshaped the Senior Management Team and the employee base at SmartAction. Without directive or bias, my SMT was 2/3 female, and the employee base grew more diverse in both ethnicity and gender.
I joined FilmTrack shortly after private equity investment to help navigate rapid growth in all areas of the organization. I matured the company’s operations and IT processes, procedures, and overall standards for delivering the best in class SaaS application suite for managing intellectual property rights and assets. I standardized customer system deployments, enhanced security protocols, opened new HQ, implemented a customer service platform, and guided the company to a zero-issue SOC2 Type 2 certification.
At RLJ Entertainment/Image Entertainment, I was quick to find the common ground between technology and operations. I found a way to communicate needs, issues, and goals between two departments that traditionally struggle to get along. From implementing the iggnition system, to successful Oracle ERP deployments, to rights (FilmTrack) and royalties (REAL Software) implementations, to converting the company supply chain three times, I was able to rally disparate teams towards a common goal.
I was also responsible for integrating multiple partners and acquisitions into the key systems and processes ensuring greater efficiency and realizing the financial gains from the partnerships or acquisition. I drove the technology and operational changes needed to support the corporate vision of new owners during and after each time the company was purchased.
The SmartAction solution, integrated with Henry Schein's MicroMD PM solution, empowers patients with 24/7 self-service access to schedule, change, confirm, and/or cancel appointments over an automated phone process - without any live support needed.
Ottomation provides a complete AI virtual agent and live back-up solution for your dealership's inbound calls. Scheduling, VIP Membership Management, Recall Notification, and more. Meet OTTO!
With AI technology tailored for automotive, essential vehicle information is captured with the highest degree of accuracy. By using advanced NLU techniques that pattern-match what a customer says against intents that are specific to the automotive sector, our virtual agents are able to understand and resolve your customers’ auto-related issues quickly and seamlessly.
**Acquired by Rightsline**
When your sales team has deeper insights into potential availabilities, they’ll be able to increase revenue, get to market quicker, and optimize the value of your library. Our Contracts and Availabilities Manager provides automated, real-time contract and availabilities data across your entire catalog.
GenerativeStudioX by OneReach.ai is the first cognitive infrastructure built for teams orchestrating AI agents.
I'm truly lucky to have worked with Gary at two organizations now. I've seen his leadership, both as my direct manager and also as a CEO. Gary is always accepting of a new challenge and extracts the highest potential out of the people working for and with him. He has the unique ability to keep his team energized and his candor is reassuring. While Gary is always willing to provide a solution, he is highly encouraging in letting others, no matter their role, suggest their own. Creativity is evident in the approaches and processes that Gary employs - he is methodical, thoughtful, and always keen on digging into the details. Gary's leadership qualities are, undoubtedly, elite and he has an incomparable ability to inspire. As a "doer", he preaches "getting it done", no matter what the "it" is, and is determined to live up to the expectation. Above all, he is kind, caring, and deeply invested in the people he interacts with. He's a joy to be around, let alone work with or for.
I have had the pleasure to work with Gary on two occasions, first at FilmTrack and then at SmartAction. Gary is truly an inspiring leader who knows how to create and communicate a strong corporate vision and strategy and get his team excited and engaged. Above all, I see Gary as a people leader, who is always easy to approach, no matter what your position is at the company. He is genuinely fun to work with and is able to create personal connections with everyone, and build trust. He has an eye to spot raw talent and he finds talent with unconventional backgrounds that give his teams a competitive edge. He has a bias to action, his resourcefulness is almost breathtaking, and he is never afraid to roll up his sleeves to do the work - no matter how big or small. Gary is very visionary and comes up with innovative ideas on his feet. Any organization would be lucky to have Gary lead their team!
Gary is an extraordinary leader who balances forward thinking with real world needs. His command of the industry domain is vast. For example, he intimately understands and honors the specific subject matter needs of his users while simultaneously pursuing the most cost-effective approaches for the company at large. I cannot think of anyone else who effectively manages this delicate balance with more elan than Gary Davis.
He is professional and forthright in all his business and I offer him my highest recommendation.